Privacy Policy
How Social Entertainment handles your data and protects your privacy
At Social Entertainment, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you play our games or use our services.
Information We Collect
We collect minimal information necessary to provide you with our services. This may include:
- Account Information: When you create or use a Roblox account to play our games, we have access to limited information provided by Roblox, such as your username and user ID.
- Gameplay Information: We collect gameplay data such as game progress, in-game purchases, and gameplay statistics to improve our games and services.
- Technical Information: We automatically collect certain technical information when you use our games, including your IP address, device type, operating system, and browser type.
How We Use Your Information
We use the information we collect for the following purposes:
- To provide, maintain, and improve our games and services
- To personalize your gaming experience
- To respond to your inquiries and provide customer support
- To detect and prevent fraud, cheating, and other unauthorized activities
- To comply with legal obligations
Character AI Specific Privacy Information
For our game, Character AI, we use the Gemini API to provide AI-powered conversations. Specifically:
- Chat Data Storage: We do save your chat conversations with AI characters, which is necessary for session data and to enable you to access your conversation history. This is an essential function that allows you to return to previous chats.
- No Training or Analysis: We do not use your chat data to gather information about you or to train our AI models. As stated by Google Cloud: "Gemini for Google Cloud doesn't use your prompts or generated responses for training or fine-tuning its underlying models." The data is used strictly for serving responses to your requests.
- Data Processing: While chat data is saved for your convenience, it is only processed through the Gemini API to generate responses to your specific prompts.
- Character Creation: If you create custom AI characters, we store the necessary information to make these characters functional in the game.
Data Sharing and Third-Party Services
We do not sell your personal data to third parties. We may share information with:
- Service Providers: Third-party companies that help us operate our games and services (e.g., cloud hosting providers, analytics services)
- Roblox: As our games operate on the Roblox platform, certain data is shared with or processed by Roblox
- Legal Requirements: We may disclose information if required by law, regulation, or legal process
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Children's Privacy
We comply with children's privacy laws and do not knowingly collect personal information from children under 13 without verifiable parental consent. If you believe we have inadvertently collected information from a child under 13, please contact us to have it removed.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access the personal information we have about you
- The right to request correction or deletion of your personal information
- The right to restrict or object to certain processing of your data
- The right to data portability
- The right to withdraw consent at any time (where processing is based on consent)
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the bottom.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us through our Support page.
Effective Date: March 22, 2025